Returns & Exchanges
We want you to be completely satisfied with your Le Petit Trou purchase, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure that all delicate lace and silk pieces are handled with care and returned with the hygiene seal intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original branded boxes, ensuring all tags and hygiene stickers are attached and the garment is in its original condition.
- 3.Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned lingerie, your refund will be processed to your original payment method within 5-7 business days.